Honest comparison
ChatBooker vs Fresha
We don't trash competitors. Fresha free booking software and marketplace for salons, spas, and beauty businesses. ChatBooker is an AI receptionist that books over WhatsApp and SMS. Different tools, different jobs — here's the straight comparison.
| Feature | ChatBooker | Fresha |
|---|---|---|
| AI replies on WhatsApp + SMS | Yes — 12s avg | No — booking link only |
| Books from a text conversation | Yes | No — client must open the app |
| Marketplace exposure | No | Yes — Fresha marketplace |
| No-show recovery sequence | Yes — auto | Email + SMS reminders only |
| Two-way conversation handling | Yes — AI | No |
| Commission on retail product sales | None | Yes — taken on product sales |
| Done-for-you setup | Yes — 24h | Self-setup |
| Starting price | $97/mo (founding) | Free |
Pick Fresha if…
You want free booking software and you're happy with a self-serve link your clients click. The Fresha marketplace gives you discoverability if you're new to the area and want walk-in exposure.
Starts at Free (commission on product sales). Visit Fresha
Pick ChatBooker if…
Your clients text you to book — they don't open an app. You're losing bookings every time you're mid-treatment with your phone face-down. ChatBooker handles those conversations automatically so the booking happens without you.
Try ChatBooker — $97/mo →