Frequently Asked Questions
Everything you need to know about ChatBooker AI appointment booking.
What is ChatBooker? +
ChatBooker is a text-first booking assistant for appointment-based service businesses. You set up your profile, services and hours, select the native or Google calendar path, verify WhatsApp, then test a booking conversation.
How does AI appointment booking work? +
After you configure your business profile, services, hours and calendar, ChatBooker can guide a customer through a booking conversation using the availability you have configured.
Does it work with WhatsApp? +
WhatsApp setup requires verification of your business sender. Approval and provider requirements can affect when a sender is ready.
What about SMS? +
SMS capability depends on your configured sender and account. It is not a substitute for WhatsApp sender verification.
Will the AI sound robotic? +
You can configure your business details and service information. Test the conversation before relying on it with customers.
Does ChatBooker integrate with my calendar? +
Launch setup supports the native calendar and Google Calendar. Choose one during setup and test it with your own business before using it with customers.
How much does ChatBooker cost? +
Final price, currency and tax are shown at checkout after billing is configured. Do not rely on an amount copied from an older page.
Can I test the product before using it with customers? +
A new account includes trial usage of 500 outbound messages. This is usage allowance, not a promised timed free trial. Test your setup before using it with customers.
How long does setup take? +
The active setup target is ten minutes for profile, services, hours and calendar selection. WhatsApp verification depends on provider approval and is not guaranteed within that time.
Is my client data secure? +
Review the privacy policy before using ChatBooker. Do not enter data you are not authorised to process.
What kind of businesses use ChatBooker? +
ChatBooker is designed for any service business that books appointments — dentists, physios, salons, barbers, gyms, personal trainers, chiropractors, massage therapists, vets, beauty clinics, yoga studios, tutors, counsellors, and more.
What's the difference between ChatBooker and a chatbot? +
ChatBooker is focused on booking conversations. Confirm that the configured services, hours and calendar fit your business before using it with customers.
Can I customise what the AI says? +
Set your business details, services and hours during setup, then test the booking conversation.
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