ChatBooker + Cliniko

Already using Cliniko? ChatBooker adds AI-powered WhatsApp booking on top of your existing practice management — without replacing anything.

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Cliniko is the leading practice management software for allied health, physiotherapy, and healthcare clinics across Australia and New Zealand. ChatBooker integrates with Cliniko to add conversational AI booking via WhatsApp and SMS, so your patients can book appointments through messaging while everything syncs back to Cliniko.

What This Integration Gives You

Two-Way Appointment Sync

Appointments booked through ChatBooker appear instantly in Cliniko. Cliniko availability is reflected in real-time in the AI's booking flow. No double-bookings, no manual entry.

Patient Record Matching

When an existing patient messages, ChatBooker matches them to their Cliniko record. New patients are created in Cliniko automatically with the details collected by the AI.

Practitioner-Specific Booking

The AI knows which practitioners are available and what they specialise in. Patients get routed to the right practitioner based on their needs.

Treatment Type Mapping

ChatBooker maps your Cliniko appointment types to conversational options. When a patient says 'I need a massage,' the AI books the correct appointment type in Cliniko.

How to Connect

Connect your Cliniko account via API key in ChatBooker settings

ChatBooker imports your practitioners, appointment types, and availability

Patients message your WhatsApp number and the AI books using Cliniko data

Bookings, patient records, and notes sync back to Cliniko automatically

Best For

Physiotherapy clinics, allied health practices, chiropractic offices, and healthcare providers using Cliniko for practice management.

Connect ChatBooker + Cliniko

Start your free trial and we'll help you set up the integration within 24 hours.

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