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AI Appointment Booking for Medical Clinics

Patients hang up after 2 minutes on hold. ChatBooker responds instantly via WhatsApp, books appointments, and sends pre-visit instructions automatically.

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Patient wait time

50%

Less reception workload

24/7

Booking access

45%

Fewer no-shows

Sound Familiar?

These are the problems clinics tell us about every day.

Long hold times drive patients to competing clinics

Reception overwhelmed with calls, bookings, and walk-ins simultaneously

Pre-appointment paperwork creates bottlenecks

After-hours patient enquiries go unanswered

Appointment reminder calls consume staff hours

How Clinics Use ChatBooker

01

Same-Day Appointment Booking

A patient messages about needing to see a doctor today. The AI checks real-time availability across all practitioners and books the earliest suitable slot.

02

Pre-Visit Instructions

Before appointments, automatically send relevant preparation instructions — fasting for blood tests, bringing Medicare cards, or completing intake forms.

03

Prescription Refill Reminders

Message patients when their regular medication prescriptions are due for renewal and book a quick telehealth or in-person consultation.

04

Multi-Practitioner Scheduling

The AI understands which practitioners handle which services and routes bookings accordingly — GP for general, specialist for referrals, nurse for vaccinations.

What You Get with ChatBooker

AI appointment booking via WhatsApp & SMS
Google Calendar two-way sync
Automated appointment reminders
No-show recovery automation
Smart follow-up sequences
Lead scoring & prioritisation
Campaign broadcasts
Human takeover when needed
Waitlist management
Full CRM with conversation history
Analytics dashboard
Quick replies & workflows

Modernise your clinic booking experience

Start your free trial today. We'll have you set up within 24 hours.

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